What do the invoice statuses mean?
A plain-language guide to every invoice status — draft, issued, sent, viewed, partially paid, paid, overdue, and void.
Every invoice shows a status in the list so you can see where it stands at a glance. Statuses move roughly from draft, through issuing and viewing, to paid.
The statuses
- Draft — created but not yet issued. Only you can see it. You can still edit it freely.
- Issued — you have issued the invoice; the customer has been emailed and a pay link exists.
- Sent — the invoice has been sent to the customer.
- Viewed — the customer has opened the public pay page.
- Partially paid — one or more payments have been recorded, but the balance is not yet fully cleared.
- Paid — the invoice is paid in full.
- Overdue — the due date has passed and the invoice is not fully paid.
- Void — the invoice has been cancelled and is no longer payable.
Where you see the status
The invoice list shows each invoice's Status alongside its Reference, Issue date, Due date, Total, and Balance due.
There is no separate invoice detail page. Everything you do with an invoice — issuing, recording payments, viewing the timeline or receipt, voiding — happens through the row actions and pop-up panels on the list.
Which row actions are available depends on the status. For example, Issue & Send only shows on drafts, View receipt only on paid or partially paid invoices, and Void only on issued, sent, viewed, or overdue invoices.